You are getting more and more phone calls, and you need to choose.
With our solution EasyCall.Center, the call centre is in the cloud. No infrastructure, no investment, no IT server, no software or even phones. A simple browser is all you need, and in a matter of seconds, your using the state of the art technology of a modern call centre
Route your DID to our infrastructure via a VoIP route, and we'll do the rest: organize the queues, priorities, screen pop, everything !
Incoming or outgoing traffic, our state of the art centrex call centre software will handle it !
The agents can be everywhere: at your office, at their home, as long as they have an internet connection, they can work in your callcentre.online ! And with our advanced support tools, you know what's happening in your call centre.
We give you the tools to track your business, and concentrate on what is important for you: You can monitor agents live, barge in to help them, record the calls to work later with them on areas of improvement, and of course, you'll get a wide range of statistics and reports, automatically via email or on-demand.